Why Shop TechHub?
TechHub provides a convenient way to purchase high-quality, fully tested and vetted technology that is configured and secured to university standards. The TechHub purchase and delivery process has been streamlined to save you time every step of the way.
- Trusted Products
Best-in-class hardware, vetted by our team and approved by you. - Efficient Purchases
Don’t wade through confusing vendor websites. TechHub is your one-stop shop for straightforward technology purchases. - Simplified Deployments
TechHub receives the hardware, puts it in inventory, begins imaging and delivers it to you to complete the setup. - Customer Success
TechHub saves time, helping you successfully deliver technology to customers quickly and easily.
What to Expect
Whether you're purchasing tech for one customer or an entire department, TechHub helps you quickly and easily get the products you need.
- Choose your products: Choose from a selection of laptops, desktops, monitors, docking stations and accessories.
- Complete your cart: Add needed details including account numbers and delivery location.
- Wait for your products to arrive: Products will arrive partially imaged and ready for quick deployment.
Prepare for Your Purchase.
You'll need to provide specific information to complete your TechHub purchase.
Please Note: All TechHub orders assume you have received approval from the recipient’s supervisor to order the items you're purchasing.
Delivery Details
Shipping and delivery information is pre-populated based on your NetID, but you should enter the location where you want the equipment to be delivered.*
*If you are placing a bulk order (more than 10 machines) with multiple delivery locations and account numbers, please provide additional information in the Order Comments field at checkout. You will receive a template to identify additional delivery locations and billing details.
Billing Information
Updating billing information in your TechHub cart helps ensure the requisition is created correctly in AggieBuy.
The following information is pre-populated based on your NetID, but should be updated if you are ordering equipment for another individual.
- Recipient UIN (required)
- Recipient College/Unit (required)
- Recipient Account Number (optional - if not provided, AggieBuy will use the default account for the recipient UIN in the requisition. The account number can be changed in AggieBuy at the time of payment if needed.)
Shipping Method
Free on-campus delivery is offered in the Bryan/College Station area. Technology Services employees also have the option of picking up purchases at the West Campus Data Center.
Payment Process
Once you check out, TechHub connects to AggieBuy to complete the purchasing process.
- A requisition is automatically created in AggieBuy.
- The requisition is routed to the department allocator who can update or add the account number for the purchase if necessary.
- The requisition routes through a budget check and a final department approval before converting to a Purchase Order.
- Once a Purchase Order is created, TechHub begins the fulfillment process and deploys the tested and imaged equipment to the designated delivery location.
- Once equipment is received, an invoice is submitted in AggieBuy to pay for the new equipment. The invoice routes through the department for approval before being paid from the provided account number.
Delivery and Deployment
Equipment will be delivered in its original packaging, tested, inventoried with an asset tag*, and imaged based on Unit/Department standards.
*Once the hardware is deployed, your department will need to update the asset in Canopy/FAMIS with the final room number.
Cancellation and return policy
Orders may be canceled at any time before a PO is created for the purchase, at which time the order will be marked as 'Awaiting Fulfillment'. Once an order has advanced to this status, all sales are final. Within 30 days of receiving your hardware, exchanges will be accepted for damaged/defective items or for instances where incorrect hardware was provided. To view the current status of your order(s), login and click on “My Orders'' at the top right of the page.
Questions or Feedback?
Have questions about the order and delivery process? We're happy to answer questions or receive feedback about TechHub, just email techhub@tamu.edu and we'll be in touch soon.